Last updated: January 2025
We accept returns within 30 days of the delivery date. If 30 days have passed since your order was delivered, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused, in its original condition, and in the original packaging with all accessories included.
Contact us at info@destinationhomeict.com or call +1(316) 409-0978 with your order number and the reason for the return. We will provide a return shipping label and instructions.
Once we receive and inspect your returned item, your refund will be processed within 3-5 business days and credited to your original payment method.
If your item arrives damaged or defective, contact us within 48 hours with photos. We will arrange a free replacement or full refund.